Call your support provider

As the tools support have by pass fast recovery you may end up with
corruption and inconsistency in you database as the recovery process
will not have completed fully and any uncompleted transactions will
neither rollforward nor rollback.

So after any activity support has undertaken is completed you will then
need to check the integrity of your database. Do you have any
transactions that may have been applied to one table and not another ?

Then you need to come up with an effective backup and recovery mechanism