Tom,

I liked your product with DAT tapes but now in my case it didn't worked.

[snip]

> pent two weeks working to help you, even though the Dell web site
> CLEARLY STATES...
>
> "NOTE: The PERC 4/Di/Si and 4e/Di/Si RAID controllers support
> hard disk drives only; they do not support CD-ROMs, tape drives,
> tape libraries, or scanners."
>
> Dell Reference:
> http://support.dell.com/support/edoc...en&cs=04&s=bsd
>

Lonetar worked out of the box even that DELL denies the posibility of that
task.


> So even though Dell says DON'T DO THIS (the REV has a CD-ROM-type BIOS)
> you still thought it was a good thing to do. We tried to help.
>
> Lone-Tar is MUCH less sophisticated in its REV error handling than
> BackupEDGE,
> and I eventually made a decision to stop spending engineering time trying
> to
> support a host adapter that that the manufacture says a REV should never
> be
> plugged into.
>
>
>> Get LoneTar instead. It's flawless with REV drives.
>
> Let's examine that statement. I'll have to, in order to justify what I
> said in my last paragraph, won't I?
>

[ snip ]


The bottom line is that I didn't spend more than 3 minutes of my time after
I downloaded Lonetar (versus 2 weeks of frustating time with backupedge ,
which it never worked out anyways). Since using Lonetar ,my REV BACKUP has
been working flawlessly every single day for almost a year. And I'm not
using the most recent version from Lonetar. It's version 4.05. The new
release has more features than the one I currently use.
For me , the product worked the first time I tried and I'm very happy with
it. When I needed help, I want to talk to a tech rep that has my level of
knowledge and not a waste my time or your time talking to a low level Tech
support rep for 2 weeks so then the escalate the call to a "higher" level.

Thanks for your analisys.

SCO + LONETAR + REV drives + DELL PERC4 = The best choice for me.


Mr. Arredondo