I have all sorts of problem with this beast since we bought it and I want to
know wether I am alone or not. After dealing with various battery problems,
I now have to deal with other problems (not to mention the occasionnal
SCSI/Gross phase error)

a) Can't telnet to the 3310 anymore, can't ping it either. I can still use
ssconsole. Only way to fix it is to reset the controllers (dual redundant)
and that means I have to dismount the disks and shut down the applications

b) Other problem: When I reset the 3310, for some reason, sometimes the host
channels are operating in "asynch mode" and narrow after the reset. Is
there a way to fix it ? Last time this happened, I had to shutdown the host
as well ! That's quite flaky.

I would not recommend the 3310 (Or dot-hill) product to my worst ennemy.
Sun's support for that product is bad as well, it looks like they don't know
this hardware more than I do.

Any help appreciated.

G Dahler <gordon.dalher@spamex.com> wrote:
> I have all sorts of problem with this beast since we bought it and I want to
> know wether I am alone or not. After dealing with various battery problems,
> I now have to deal with other problems (not to mention the occasionnal
> SCSI/Gross phase error)

What firmware are you running? There's have been a number of problems
with older firmware, but the current firmware (325W) is pretty much
rock-solid, and does specifically address at least some of the problems
you've listed.

Scott

G Dahler <gordon.dalher@spamex.com> wrote:
> I have all sorts of problem with this beast since we bought it and I want to
> know wether I am alone or not.

I had quite some problems with mine, too. You can search google for
my postings to c.u.s. for details.

Installing the newest firmware is definitely the first thing to try,
if you haven't done so yet.

At the end in my case it turned out to be a hardware issue; after
having Sun sending me replacements for the controllers, the terminator
module and the SCSI I/O module as a last resort I asked them to send
me a new chassis (including midplane/backplane), and all the problems
magically disappeared.

> Sun's support for that product is bad as well, it looks like they don't know
> this hardware more than I do.

That was my impression, too. But at least they happily sent new
parts within one day whenever I requested them.

mp.
--
Systems Administrator | Institute for Software Science | Univ. of Vienna

"Scott Howard" <scott@hunterlink.net.au> a écrit dans le message de
news:1092959470.27093@docbert...
>
> What firmware are you running? There's have been a number of problems
> with older firmware, but the current firmware (325W) is pretty much
> rock-solid, and does specifically address at least some of the problems
> you've listed.
>

Yeah. I've seen the 325W firmware an plan to install it next week. But I
don't think it will fix the host channels becomming Narrow/Asynch. As for
the telnet problem they mention in the patch readme (4988102) I can't find
the bug description on sunsolve !

Right now, my opinion on the 3310 (at least OURS) is that it is an expensive
pile of undebugged junk. We could as well put an "built by microsoft"
sticker on it. Sad but true.

G Dahler <gordon.dalher@spamex.com> wrote:
> I have all sorts of problem with this beast since we bought it and I want to
> know wether I am alone or not. After dealing with various battery problems,
> I now have to deal with other problems (not to mention the occasionnal
> SCSI/Gross phase error)

What type of SCSI card is it connected to, and on what type of host?

Scott.

"Scott Howard" <scott@hunterlink.net.au> a écrit dans le message de
news:1093061499.366049@docbert...
>
> What type of SCSI card is it connected to, and on what type of host?
>

Connected to 2 sun Ultra 320 SCSI (qus driver, latest patch applied) cards.

"Scott Howard" <scott@hunterlink.net.au> a écrit dans le message de
news:1093061499.366049@docbert...
>
> What type of SCSI card is it connected to, and on what type of host?
>

Oops, forgot: the host is a sun 280R

Scott Howard wrote:
> G Dahler <gordon.dalher@spamex.com> wrote:
>
>>I have all sorts of problem with this beast since we bought it and I want to
>>know wether I am alone or not. After dealing with various battery problems,
>>I now have to deal with other problems (not to mention the occasionnal
>>SCSI/Gross phase error)
>
>
> What firmware are you running? There's have been a number of problems
> with older firmware, but the current firmware (325W) is pretty much
> rock-solid, and does specifically address at least some of the problems
> you've listed.
>
> Scott

Got 5 3310's hooked up to a V1280 for the last year. Only had one drive
go bad. I think they're OK.