Hi,
I recently did a fresh install of slack 11.0 and I'm still ironing things
out. Most recently I have discovered a problem with jpg and other graphics
files, both newly created and those saved from before the install.
I can display these files ok on several different applications but no
appication (gimp, xsane, openoffice writer, xv, etc) prints them
correctly. Usually the printed file comes out ok in the y direction but
compressed aboutn 50% in the x direction. In some cases there seems to be
a second, fainter image of correct scale printed at the same time.
The printer is an hp deskjet 5740 which worked ok with slack 10.2. Ascii
files print ok with lpr and text files created with openoffice writer
print ok. Files printed directly from seamonkey and firefox handle the
text part ok at least.

On Fri, 03 Nov 2006 19:40:22 +0000, john connolly wrote:

> Hi,
> I recently did a fresh install of slack 11.0 and I'm still ironing things
> out. Most recently I have discovered a problem with jpg and other graphics
> files, both newly created and those saved from before the install.
> I can display these files ok on several different applications but no
> appication (gimp, xsane, openoffice writer, xv, etc) prints them
> correctly. Usually the printed file comes out ok in the y direction but
> compressed aboutn 50% in the x direction. In some cases there seems to be
> a second, fainter image of correct scale printed at the same time.
> The printer is an hp deskjet 5740 which worked ok with slack 10.2. Ascii
> files print ok with lpr and text files created with openoffice writer
> print ok. Files printed directly from seamonkey and firefox handle the
> text part ok at least.

I solved this problem by removing the printer in cups administration and
then loading it again. Apparently I did something wrong while trying to
get lpr to work correctly and it was corrected when I reinstalled the
printer.
Cheers, jwc

john connolly wrote:

> Hi,
> I recently did a fresh install of slack 11.0 and I'm still ironing things
> out. Most recently I have discovered a problem with jpg and other graphics
> files, both newly created and those saved from before the install.
> I can display these files ok on several different applications but no
> appication (gimp, xsane, openoffice writer, xv, etc) prints them
> correctly. Usually the printed file comes out ok in the y direction but
> compressed aboutn 50% in the x direction. In some cases there seems to be
> a second, fainter image of correct scale printed at the same time.
> The printer is an hp deskjet 5740 which worked ok with slack 10.2. Ascii
> files print ok with lpr and text files created with openoffice writer
> print ok. Files printed directly from seamonkey and firefox handle the
> text part ok at least.

OK, I'll take a shot at this, but understand I have only one idea, and my
confidence level is not high.

I assume you're using the hpijs driver. If not, you should be. If so,
hpijs has been upgraded, and you may be using an old ppd file. You'll find
the ppd CUPS is currently using in /etc/cups/ppd with the same name you
gave your printer. You'll find the latest ppd for your printer
in /usr/share/ppd/HP. The file is HP-DeskJet_5740-hpijs.ppd.gz.

Here's what I would do. First, using the cups web interface, create a new
printer with a different name, using the hpijs driver. It will get the new
ppd from /usr/share/ppd/HP. Make it the default printer. Stop the old
printer. Test it the new one with your apps. If it works correctly,
remove the old printer definition.

If this doesn't work, I'm stumped.

--
Old Man

"I could be wrong again
I remember once in August 1993
I was wrong, and I could be wrong again" - Paul Simon