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#1 (**permalink**) 01-17-2008, 04:26 PM

Hello Everybody,

Is there any solution or software for erasing Serial number and part
number of rx8620 & rx4640 servers at the bios?

BR,
Alireza

#2 (**permalink**) 01-19-2008, 05:57 AM

Alireza <[email protected]> wrote:
> Hello Everybody,
>
> Is there any solution or software for erasing Serial number and part
> number of rx8620 & rx4640 servers at the bios?
>
> BR,
> Alireza

Where did you steal these machines from again?

#3 (**permalink**) 01-24-2008, 11:12 AM

On Jan 19, 8:49*am, Cydrome Leader <[email protected]> wrote:
> Alireza <[email protected]> wrote:
> > Hello Everybody,
>
> > Is there any solution or software for erasing Serial number and part
> > number of rx8620 & rx4640 servers at the bios?
>
> > BR,
> > Alireza
>
> Where did you steal these machines from again?

I stold them from Singapore. Do you have any idea about generating
SS_Update's password for this issue?

#4 (**permalink**) 01-24-2008, 01:55 PM

Alireza <[email protected]> writes:

> On Jan 19, 8:49Â*am, Cydrome Leader <[email protected]> wrote:
>> Alireza <[email protected]> wrote:
>> > Hello Everybody,
>>
>> > Is there any solution or software for erasing Serial number and part
>> > number of rx8620 & rx4640 servers at the bios?
>>
>> > BR,
>> > Alireza
>>
>> Where did you steal these machines from again?
>
> I stold them from Singapore. Do you have any idea about generating
> SS_Update's password for this issue?

Could you explain why one wants to erase the serial and product numbers? You
will surely use any warranty. Also, there are many stickers and other serial
numbers in various components. Even the Itanium CPUs have serial numbers...

Regards,
llllrich

#5 (**permalink**) 01-25-2008, 02:33 PM

On Jan 24, 3:41*pm, Ulrich Windl <[email protected]>
wrote:
> Alireza <[email protected]> writes:
> > On Jan 19, 8:49*am, Cydrome Leader <[email protected]> wrote:
> >> Alireza <[email protected]> wrote:
> >> > Hello Everybody,
>
> >> > Is there any solution or software for erasing Serial number and part
> >> > number of rx8620 & rx4640 servers at the bios?
>
> >> > BR,
> >> > Alireza
>
> >> Where did you steal these machines from again?
>
> > I stold them from Singapore. Do you have any idea about generating
> > SS_Update's password for this issue?
>
> Could you explain why one wants to erase the serial and product numbers? You
> will surely use any warranty. Also, there are many stickers and other serial
> numbers in various components. Even the Itanium CPUs have serial numbers....
>
> Regards,
> llllrich

I do not need its warranty any longer and I want to sell it to a
company in another country. I do not want that company contact HP with
my name and use the warranty.

#6 (**permalink**) 01-26-2008, 02:52 PM

Alireza <[email protected]> wrote:
> I do not need its warranty any longer and I want to sell it to a
> company in another country. I do not want that company contact HP
> with my name and use the warranty.

I'm not sure if warranties on Integrity servers are
transferrable. However:

If they aren't transferrable, then when/if they try to contact HP for
warranty support they will be denied. If the people to whom you sell
the system are able to impersonate you well enough to convince HP they
are you, you probably have bigger problems.

If they are transferrable, you shouldn't really care.

rick jones
--
denial, anger, bargaining, depression, acceptance, rebirth...
where do you want to be today?
these opinions are mine, all mine; HP might not want them anyway...

feel free to post, OR email to rick.jones2 in hp.com but NOT BOTH...

#7 (**permalink**) 01-26-2008, 02:52 PM

On Jan 25, 9:29*pm, Rick Jones <[email protected]> wrote:
> Alireza <[email protected]> wrote:
> > I do not need its warranty any longer and I want to sell it to a
> > company in another country. I do not want that company contact HP
> > with my name and use the warranty.
>
> I'm not sure if warranties on Integrity servers are
> transferrable. However:
>
> If they aren't transferrable, then when/if they try to contact HP for
> warranty support they will be denied. *If the people to whom you sell
> the system are able to impersonate you well enough to convince HP they
> are you, you probably have bigger problems.
>
> If they are transferrable, you shouldn't really care.
>
> rick jones
> --
> denial, anger, bargaining, depression, acceptance, rebirth...
> * * * * * * * * * * * * * * * * * * *where do you want to be today?
> these opinions are mine, all mine; HP might not want them anyway...

> feel free to post, OR email to rick.jones2 in hp.com *but NOT BOTH...

Thank you rick,

I am sure any people can open a hardware case to HP at ITRC website,
if he know the server's part number & serial number! Canyou help to
clarify the following items?

1. Is it correct that I need SS_Update password generator for
removing
my server's serial number?
2. Who can supply this software?
3. Can I call HP to remove the server's serial number?

#8 (**permalink**) 01-26-2008, 02:52 PM

Alireza <[email protected]> wrote:
> I am sure any people can open a hardware case to HP at ITRC website,
> if he know the server's part number & serial number!

Fine, and unless the warantee is transferrable, he won't get any
support.

> Canyou help to clarify the following items?

> 1. Is it correct that I need SS_Update password generator for
> removing my server's serial number?

I don't know.

> 2. Who can supply this software?

Ostensibly anything involving SS_Update requires an HP person.

> 3. Can I call HP to remove the server's serial number?

You can try calling, but I think the reaction will be the same as you
have received here. However, if you do call, you should be able to
determine whether or not the HW warantee is transferrable. If it is
transferrable, you have no worries because whoever buys the system
from you can get support without any decpetions on their part.

To be painfully honest, at first glance it sounds as though you want
to be able to prevent HP or others from knowing you no longer have the
system or that whomever got the system got it from you. That will
raise a _lot_ of caution flags.

Of course, if you do have HP change the system's serial number, HP
would know the before and after, so I suppose that should help lower a
number of the caution flags...

sincerely,

rick jones
--
oxymoron n, Hummer H2 with California Save Our Coasts and Oceans plates
these opinions are mine, all mine; HP might not want them anyway...

feel free to post, OR email to rick.jones2 in hp.com but NOT BOTH...

#9 (**permalink**) 01-31-2008, 02:37 PM

Alireza <[email protected]> writes:

[...]
> I do not need its warranty any longer and I want to sell it to a
> company in another country. I do not want that company contact HP with
> my name and use the warranty.

It should be possible to cancel the warranty or to have HP remove your
personal data.

Ulrich

#10 (**permalink**) 01-31-2008, 02:37 PM

Rick Jones <[email protected]> writes:

> Alireza <[email protected]> wrote:
>> I do not need its warranty any longer and I want to sell it to a
>> company in another country. I do not want that company contact HP
>> with my name and use the warranty.
>
> I'm not sure if warranties on Integrity servers are
> transferrable. However:
>
> If they aren't transferrable, then when/if they try to contact HP for
> warranty support they will be denied. If the people to whom you sell

In Germany it would be different: The manufacturer offers warranty for the
part, not to the person or institution. Whoever owns the part may request
support. At least for the legally required warranty...

> the system are able to impersonate you well enough to convince HP they
> are you, you probably have bigger problems.
>
> If they are transferrable, you shouldn't really care.

(Unless you sell your equipment to terrorists, of course ;-)

Regards,
Ulrich

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